RSA Exam Information

Registered Service Agent (RSA) Exam Information 

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Module 8.1 NIST HB 44 Basic RSA

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The NCWM Registered Service Agent testing program provides exams to be voluntarily accepted by weights and measures jurisdictions to satisfy licensing requirements for service technicians.  Successful completion of an exam demonstrates that an individual has a working knowledge of the subject matter. The examinations are available to any individual from the public or private sector. 

Examinees that achieve a passing score are provided with a certificate that is valid for five years. The score and dates of the exam are retained by NCWM and made available to authorized government officials.  Please note that some states may choose to require scores greater than 70% and may elect to specify different expiration dates.

The NIST Handbook 44 and NIST Handbook 130 – Basic exam covers parts of the current versions of NIST Handbook 44 and NIST Handbook 130.  The exam tests knowledge, ability to interpret and ability to apply the organization and basic elements of NIST Handbook 44 General Code, and Appendices A, B, C, and D.  The questions also test the knowledge of the model regulations found in NIST Handbook 130, IV Uniform Regulations, D, Uniform Regulation for the Voluntary Registration of Servicepersons and Service Agencies for Commercial Weighing and Measuring Devices and, E, Uniform Regulation for National Type Evaluation.  Some questions will require reading and responding to questions about information on a National Type Evaluation Program (NTEP) Certificate of Conformance (CC).

The exam is in a multiple-choice format and conducted as an open book exam.

Applicants can prepare for the exam by carefully reviewing Module 8.1 NIST Handbook 44 and NIST Handbook 130 (Registered Service Agents)  and using it as a study guide.  Applicants are encouraged to use the NIST Handbook 44 self-study course and to carefully review the two model regulations. NIST Handbook 44, NIST Handbook 130 and the NIST Examination Procedure Outlines are located on the NIST website. Examinees should read an NTEP Certificate of Conformance to become familiar with the format and contents.  NTEP Certificates can be found on the NCWM website and more details about the NTEP program can be found on the NTEP Frequently Asked Questions page of the NCWM website. Another study resource for applicants are the NCWM Field Training Manuals for Retail Motor Fuel Dispensers and Retail Computing Scales.  All these resources may be accessed at no cost.

Format and Duration:
The examination will be proctored either in-person or virtually. If you select in-person proctoring, an approved proctor must be physically present at the testing location to log in with the applicant.

This examination consists of one timed section, is open book, and includes a total of 30 questions as described below. The exam must be completed in one session and you may not log off and return to the exam later.

The proctor will provide you with the following items for this exam, except as specifically noted below:

  • A clean copy of the current edition of NIST Handbook 44 and a clean copy of the current edition of NIST Handbook 130.  You may choose to use the NCWM authorized pdf file containing the appropriate sections of NIST Handbooks and EPOs required for this test.  You are encouraged to learn how to use the pdf search feature to navigate the pdf versions of the handbooks.
  • Scrap paper for notes and calculations.
  • All materials provided by the proctor must be returned to the proctor upon completing the exam. All scrap paper written on by the candidate will be shredded.

The examination is to be taken alone, without assistance from any other individual.

Test instructions are provided online prior to starting the exam. Since the test is electronically graded, the answer must be marked correctly. The test questions will be in a multiple-choice format and may include a graphic. Examinees must choose the best answer from four options by clicking the button before the selected answer. There is a short practice test to familiarize examinees with the exam environment and to ensure understanding of the basic rules for responses.

Subject of Examination:
Module 8.1 NIST Handbook 44 and NIST Handbook 130 (Registered Service Agents) – 30 questions, two hour time limit.
The learning objectives found in Module 8.1 focus on concepts registered servicepersons must understand and apply to successfully perform their duties in placing in service, repairing, and calibrating weighing and measuring devices. These include the organization and basic elements of NIST Handbook 44 General Code, and Appendices A, B, C, and D.  The learning objectives also include concepts contained in NIST Handbook 130, Uniform Regulation for the Voluntary Registration of Servicepersons and Service Agencies for Commercial Weighing and Measuring Devices and, Uniform Regulation for National Type Evaluation. Finally, examinees will be expected to read and apply information found on NTEP CCs. The examination will test your knowledge, understanding, and ability to apply the basic requirements applicable to all weighing and measuring devices.

Passing Score and Grading:
Examinees must achieve a score of 70% or greater to pass the exam.  Those passing the exam are issued a certificate that is valid for five (5) years.  Please note that some jurisdictions may require a higher score to qualify for a license or certificate and may specify different expiration dates.

Following the completion of the examination or upon reaching the time limit you will receive a total score for the exam and if successful a certificate showing you completed the exam. To protect the integrity of the test questions, NCWM will not identify the specific questions you answered incorrectly or did not answer. NCWM will provide a list of the learning objectives and the specific regulation citations for the questions you missed or did not answer.

NCWM will review the exam periodically and may adjust scores if a question is determined to be invalid. NCWM will notify you if the outcome of your exam is affected.

If you wish to challenge any of the questions, you may contact the NCWM Professional Development Committee through NCWM via email to info@ncwm.com or call (402) 434-4880.Top of Form

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Module 8.4 Retail Motor Fuel Dispensers 

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The NCWM Registered Service Agent testing program provides exams to be voluntarily accepted by weights and measures jurisdictions to satisfy licensing requirements for service technicians.  Successful completion of an exam demonstrates that an individual has a working knowledge of the subject matter. The examinations are available to any individual from the public or private sector. 

Examinees that achieve a passing score are provided with a certificate that is valid for five years. The score and dates of the exam are retained by NCWM and made available to authorized government officials.  Please note that some states may choose to require scores greater than 70% and may elect to specify different expiration dates.

The Retail Motor Fuel Dispenser exam is based on the current version of NIST Handbook 44 and NIST Examination Procedure Outlines (EPO) 21 and 22.  The exam tests knowledge, ability to interpret, and ability to apply the applicable elements of NIST Handbook 44 General Code, Liquid-Measuring Code and Appendices A, B, C, and D as well as EPOs 21 and 22.  Some questions will require reading and responding to questions about information written on a National Type Evaluation Program (NTEP) Certificate of Conformance (CC).

The exam is in a multiple-choice format and conducted as an open book exam.

Applicants can prepare for the exam by carefully reviewing Module 8.4 Retail Motor Fuel Dispensers (Registered Service Agents) and using it as a study guide.  Applicants are encouraged to use the NCWM Field Training Manual for Retail Motor Fuel Dispensers as a study aid, review the applicable sections of NIST Handbook 44 and the NIST Examination Procedure Outlines. The handbook and EPOs can be found on the NIST website. Examinees should read an NTEP Certificate of Conformance to become familiar with the format and contents.  NTEP CCs can be found on the NCWM website and more details about the NTEP program can be found on the NTEP Frequently Asked Questions page of the NCWM website.  NIST has produced a series of detailed videos on RMFD inspections that are available on the Internet. All these resources may be accessed at no cost.

Format and Duration:
The examination will be proctored on either an in-person basis or virtually. If you select in-person proctoring, an approved proctor must be physically present at the testing location to log in with the applicant.

This examination consists of one timed section, is open book, and includes a total of 30 questions as described below. The exam must be completed in one session, and you may not log off and return to the exam later.

The proctor will provide the examinee with the following items, except as specifically noted below:

  • A clean copy of the current edition of NIST Handbook 44, NIST Handbook 130 and EPOs 21 and 22.  The examinee may choose to use the NCWM authorized pdf file containing the appropriate sections of the NIST documents required for this test.  Examinees are encouraged to learn how to use the pdf search feature to navigate the documents.
  • Scrap paper for notes and calculations.
  • All materials provided by the proctor must be returned to the proctor upon completing the exam. All scrap paper written on by the candidate will be shredded.

The examination is to be taken alone, without assistance from any other individual.

Test instructions are provided online prior to starting the exam. Since the test is electronically graded, the answer must be marked correctly. The test questions will be in a multiple-choice format and may include a graphic. You must choose the best answer from four options by clicking the button before your selected answer. There is a short practice test to familiarize you with the exam environment and ensure that you understand the basic rules for responses.

Subject of Examination:
Module 8.4 Retail Motor Fuel Dispensers (Registered Service Agents) – 30 questions, two hour time limit.
The exam will test the examinee’s knowledge, understanding, and ability to apply the concepts registered servicepersons must understand and apply to successfully perform their duties in placing in service, repairing, and calibrating Retail Motor Fuel Dispensers. The exam focuses on specific concepts related to device technology, use, operations, inspection requirements, and test procedures for these devices found in the NIST Handbook 44, NIST EPO 21, and NIST EPO 22.  Examinees must also be able to read and apply information found on NTEP CCs.

Passing Score and Grading:
You must achieve a score of 70% or greater to pass the exam.  Those passing the exam are issued a certificate that is valid for five (5) years.  Please be aware that some jurisdictions may require a higher score to qualify for a license and may specify a different expiration date.

Following completion of the exam or upon reaching the time limit the examinee will receive a total score and if successful a certificate. To protect the integrity of the test questions, NCWM will not identify the specific questions answered incorrectly or not answered. NCWM will provide a list of the learning objectives and the specific regulation citations for the questions missed or not answered.

NCWM will review the exam periodically and may adjust scores in some cases if a question is determined to be invalid. NCWM will notify you if the outcome of your exam is affected.

If you wish to challenge any of the questions, you may contact the NCWM Professional Development Committee through NCWM via email to info@ncwm.com or call (402) 434-4880.Top of Form

Click here to purchase RSA exams

Module 8.7 Small Capacity Weighing Systems

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The NCWM Registered Service Agent testing program provides exams to be voluntarily accepted by weights and measures jurisdictions to satisfy licensing requirements for service technicians.  Successful completion of an exam demonstrates that an individual has a working knowledge of the subject matter. The examinations are available to any individual from the public or private sector. 

Examinees that achieve a passing score are provided with a certificate that is valid for five years. The score and dates of the exam are retained by NCWM and made available to authorized government officials.  Please note that some states may choose to require scores greater than 70% and may elect to specify different expiration dates.

The Small Capacity Weighing Systems exam is based on the current version of NIST Handbook 44 and NIST Examination Procedure Outline (EPO) 1 (Retail Computing Scales).  The exam tests knowledge, ability to interpret, and ability to apply the applicable elements of NIST Handbook 44 and NIST EPO 1.

The exam is in a multiple-choice format and conducted as an open book exam.

Applicants can prepare for the exam by carefully reviewing Module 8.7 Small Capacity Weighing Systems (Registered Service Agents) and using it as a study guide.  Applicants are encouraged to use the NCWM Field Training Manual for Retail Computing Scales as a study aid and review the applicable sections of NIST Handbook 44 and NIST EPO 1. The field training manual is on the NCWM website and the Handbook and EPO are on the NIST website. All these resources may be accessed at no cost.

Format and Duration:
The examination will be proctored either in-person or virtually. If you select in-person proctoring, an approved proctor must be physically present at the testing location to log in with the applicant.

This examination consists of one timed section, is open book, and includes a total of 40 questions as described below. The exam must be completed in one session and you may not log off and return to the exam later.

The proctor will provide you with the following items for this exam, except as specifically noted below:

  • A clean copy of the current edition of NIST Handbook 44 and a clean copy of NIST EPO 1.  You may choose to use the NCWM authorized pdf file containing the appropriate sections of NIST Handbook 44 and NIST EPO 1 required for this test.  You are encouraged to learn how to use the pdf search feature to navigate the pdf versions of the handbooks.
  • Scrap paper for notes and calculations.
  • All materials provided by the proctor must be returned to the proctor upon completing the exam. All scrap paper written on by the candidate will be shredded.

The examination is to be taken alone, without assistance from any other individual.

Test instructions are provided online prior to starting the exam. Since the test is electronically graded, the answer must be marked correctly. The test questions will be in a multiple-choice format and may include a graphic. Examinees must choose the best answer from four options by clicking the button before the selected answer. There is a short practice test to familiarize examinees with the exam environment and to ensure understanding of the basic rules for responses.

Subject of Examination:
Module 8.7 Small Capacity Weighing Systems (Registered Service Agents) – 40 questions, two hour time limit.
The exam will test the examinee’s knowledge, understanding, and ability to apply the concepts registered servicepersons must understand and apply to successfully perform their duties in placing in service, repairing, calibrating, adjusting and testing weighing systems with capacities up to 150 kg (300 lb). The exam focuses on specific concepts related to device technology, use, operations, inspection requirements, and test procedures found in NIST Handbook 44 and NIST EPO 1.

Passing Score and Grading:
Examinees must achieve a score of 70% or greater to pass the exam.  Those passing the exam are issued a certificate that is valid for five (5) years.  Please note that some jurisdictions may require a higher score to qualify for a license or permit and may specify a different expiration date.

Following the completion of the exam or upon reaching the time limit the examinee will receive a total score and if successful a certificate. To protect the integrity of the test questions, NCWM will not identify the specific questions answered incorrectly or not answered. NCWM will provide a list of the learning objectives and the specific regulation citations for the questions missed or not answered.

NCWM will review the exam periodically and may adjust scores if a question is determined to be invalid. NCWM will notify you if the outcome of your exam is affected.

If you wish to challenge any of the questions, you may contact the NCWM Professional Development Committee through NCWM via email to info@ncwm.com or call (402) 434-4880.Top of Form